Returns & Exchanges | That's it.

At That's it., we stand behind the quality of our fruit bars and snacks; if you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee. Due to the perishable nature of our products, we do not require physical returns for food items, but we will gladly issue a refund or replacement for any quality concerns.

Return Process

1.
Check the Date
Ensure your request is submitted within 30 days of the delivery date shown on your tracking information.
2.
Contact Support
Email our customer service team with your order number and a brief explanation of the issue you experienced with your snacks.
3.
Provide Documentation
Include a photo of the product packaging and the batch expiration date to help our quality control team investigate the issue.
4.
Receive Resolution
Once approved, we will process a full refund to your original payment method or ship out a fresh replacement order at no cost to you.