Frequently Asked Questions
Everything you need to know about our simple, real-food snacks.
What makes 'That's it.' snacks different from other fruit bars?
Our snacks are made with 100% real fruit and nothing else. We never use added sugars, preservatives, purees, or juices. What you see on the front of the pack is exactly what is inside.
Are your products allergy-friendly?
Yes, our products are manufactured in a facility free from the top 12 allergens, including peanuts, tree nuts, dairy, soy, and gluten. They are also non-GMO and Vegan certified.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or is incorrect, please contact our support team within 14 days for a replacement or refund.
Do you offer a subscription service?
Yes! You can choose the 'Subscribe & Save' option on any product page to receive your favorite snacks every 30, 45, or 60 days at a discounted rate.
How should I store my fruit bars?
Our fruit bars are shelf-stable and do not require refrigeration. We recommend storing them in a cool, dry place away from direct sunlight to maintain optimal freshness.